Lack of hair regrowth is disappointment, not proof of negligence
Issue -
July - 2026, Posted On: 01 July 2026
A hair restoration treatment that delivered no visible regrowth led to a substantial compensation claim, forcing the National Commission to examine a modern consumer question — when expectations fail, is that negligence?
The patient underwent three sessions of PRP therapy, a procedure commonly used to stimulate hair growth using concentrated platelets derived from the patient’s own blood. After completing treatment, he alleged that he had been promised assured results, subjected to pain, and misled about the nature and success of the procedure.
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