Long-term therapy cleared of fault — but unearned fees still had to be returned
Issue -
April - 2026, Posted On: 01 April 2026
The patient underwent specialised physiotherapy for chronic neck stiffness, muscle tightness, dizziness and mobility issues, enrolling in an extended rehabilitation programme and attending over two hundred sessions across several months. Large sums were paid in advance for the treatment.
When full relief was not achieved and therapy was eventually discontinued, the patient alleged negligence, unfair practices and false assurances, claiming that improvement only came after switching clinics and demanding refund of the entire amount paid.
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