A failed hair regrowth treatment does not amount to medical negligence, the National Consumer Disputes Redressal Commission (NCDRC) recently held, setting aside compensation awarded against Lifecell International Pvt. Ltd. and two doctors in a case where an advocate alleged he was misled into undergoing Platelet Rich Plasma (PRP) therapy. The bench comprising Presiding Member AVM J. Rajendra (Retd.) and Member Justice Anoop Kumar Mendiratta ruled that mere absence of desired results from a medical procedure, particularly one like PRP therapy where outcomes vary from person to person, cannot by itself establish deficiency in service or unfair trade practice. It found that the earlier findings of the district forum and the state commission were based on a misunderstanding of the nature of the treatment and lacked supporting evidence.
https://lawbeat.in/news-updates/can-failed-hair-regrowth-treatment-be-medical-negligence-ncdrc-says-no-quashes-compensation-orders-1585160