In a significant ruling, the District Consumer Disputes Redressal Commission in Muzaffarpur has imposed a fine of ₹5 lakh on Muzaffarpur Eye Hospital. The penalty comes after a patient, Neela Devi from Khariaka village in Saran district, lost vision in her right eye due to alleged medical negligence during a cataract surgery conducted on November 14, 2017 .
Background of the Case
Neela Devi underwent cataract surgery at the renowned Muzaffarpur Eye Hospital, paying a fee of ₹700 for the procedure. Post-surgery, her condition deteriorated, leading to complete vision loss in her right eye. Despite her worsening state, the hospital reportedly failed to provide adequate post-operative care.