The Nellore District Consumer Forum has directed Narayana Hospital and its doctors to pay ₹5,11,490 in compensation to Shaik Maqsood, a construction worker from Gandavaram village in Kodavalur mandal, for medical negligence. The ruling was issued following a complaint filed by Mr. Maqsood, who suffered permanent impairment due to unsuccessful surgeries and inadequate post-operative care at the hospital.
The case dates back to November 28, 2009, when Mr. Maqsood was admitted to Narayana Hospital after a work-related fall. Following an examination, the attending doctor recommended surgery for a long bone fracture, which was performed on December 1, 2009. After his discharge on December 12, the patient returned to the hospital in February 2010, complaining of severe swelling and persistent pain in his hand.
Upon further evaluation, Mr. Maqsood was diagnosed with radial nerve neuropraxia, a condition causing nerve damage. A second surgery was carried out on February 26, 2010, but it failed to restore his hand function, leading to palmar paralysis and 67% impairment of his hand. Despite undergoing physiotherapy at the same hospital, the treatment did not result in any improvement.