Dismissing a complaint filed against a doctor for medical negligence, the State Consumer Disputes Redressal Commission asserted that the patient does not have the authority to dictate the terms of treatment. It is well established in medical ethics and practice that the treating physician is guided by medical protocols, ethics and expectations and requirements of the patient, within the boundaries of accepted standards of care.
The State Commission said the patient had failed to produce any concrete and substantial evidence to substantiate the allegations of medical negligence or deficiency in service on the part of the appellant. The State Commission has pronounced the decision on an appeal filed by Dr Deepak Kalia of Novena Clinic, Chandigarh.